Frequently Asked Questions ?

Generally, metal art only needs the occasional dusting to keep cobwebs or dust from gathering. Use a dry, soft cloth to lightly rub off dust. It is emphasized that the cloth should be soft and clean, as a dirty or grimy rag will only cause damage.

To remove fingerprints, first remove any dust from the work to reduce the chance of scratching the metal art with loose grains. From there, use a diluted spray detailer, which can be obtained at an auto parts store, to gently wipe off the fingerprints.

Regular artwork without customization may be returned as long as it is not damaged and in it's "like new" condition. Customer is responsible for any and all return shipping costs. After receiving the item back we will inspect for any damage. If damage is found, we will contact the customer and discuss before any refund is issued. Once we've cleared the item the due refund will be refunded less any damage fees and the original shipping costs to the customer.

Art by Design will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Special dyes are printed onto a transfer paper and then infused into a patented coating under pressure and heat.

Bring your artwork to life with the stylish lines and added depth of a metal print. Your image gets printed directly onto a sheet of 1/16" thick aluminum. The aluminum sheet is offset from the wall by a 3/4" thick wooden frame which is attached to the back. The wooden frame includes a hanging wire for easy mounting on your wall (see photo on the left). All metal prints ship within 3 - 4 business days and arrive "ready to hang" with mounting hooks and nails. Metal prints are extremely durable. They're lightweight. They won't bend, and they're water resistant. The high gloss of the aluminum sheet complements the rich colors of any image to produce stunning results.

Yes, we will email you a tracking number as soon as your order is shipped.

  1. You must own a valid Copywrite to all images that are being printed. Art by Design reserves the right to request proof of your copywrite.

  2. High resolution file may be rejected. We only print the highest quality images, we will verify the quality of each image before it is printed. We may contact you if an image that you have provided is not print quality.

  3. As long as the image you provide is a high resolution file that is capable of printing 300dpi accross the size of the print then the image is acceptable. Please see this guide

About Us
Art By Design is dedicated to bringing quality products and great imagery to commercial, corporate, and now personal installations, due to high demand and multiple requests at CPK locations from customers just like you.Working with the highest quality printing solutions and one of the nations leading fulfillment partners, we strive to provide service options for our customers that other design firms do not offer. We cater to you, and with us you can expect a much more personalized experience. We provide only the very best hand selected high quality stock images available based on your wants and needs to bring your ideas and projects to life. Just as we can make beautiful collections of art on the walls at California Pizza Kitchen Stores Worldwide, we can create the same amazing outcome for your home or place of work. Let our creative minds help you create an environment that exudes you. If you are looking for anything in particular that you do not see on our website, we do offer custom orders by request.